Citation ISO Certification
Get A Quote Atlas logo - Red capital A logoLogin 0333 344 3646
See what we're all about

ISO 45003 Certification
Psychological health & safety at work – Guidelines for managing psychosocial risks

The first global Standard guiding employers on mental health and well-being

This new ISO Standard has been developed by the International Organisation of Standardisation so that organisations can identify the conditions, circumstances and workplace demands that may have the potential to impair the psychological health and well-being of workers.

ISO 45003 therefore contains a set of detailed guidelines that aim to give employers practical help on how to manage psychosocial risk in the workplace. This helps organisations to develop a structure that allows them to identify primary risk factors and assess them to discover what changes can improve their working environment.

Get an instant ISO 45003 Quote

  • 1
  • 2
  • 3

Step 1 - Select your ISO product

Select one ISO or merge multiple to streamline management, save time and increase efficiency

Browse Specialist ISO products:
Browse Integrated Management System:
What is an integrated management system?
PLEASE SELECT A PRODUCT
Please select a product to continue
  • 1
  • 2
Total Staff: *
Please select number of staff
Sector: *
Select your sector
PLEASE ENSURE ALL FIELDS ARE FILLED IN
  • 2

By submitting your information, you are agreeing to our Terms & Conditions and our Privacy Policy

Mail Icon

Your Quote has been emailed to you

Don’t miss out on our biggest ever Black Friday!

Sign up before 29 November to get up to £1,600 off your ISO certification quote. Call us on 0330 127 4838 to find out more.

Not received your email yet? Quotes will typically arrive instantly, but please allow 5-10 minutes depending on your email client and remember to check your junk folders. Why not check out some of our other services while you wait…

See more services

What is ISO 45003?

Published in June 2021, ISO 45003 is a set of guidelines for managing psychosocial risks in the workplace. It was put together by the International Organisation for Standardisation (ISO) as a result of increased research on the negative impact of psychosocial risks on workers. 

It was developed so that organisations of all sizes can implement processes that aim to protect their workers from psychological hazards and to provide them with support for their mental health and well-being. This will help more workplaces build a positive working environment that improves organisational resilience and enhances productivity and staff retention. 

As a set of guidelines, ISO 45003 is not a Standard with requirements in the same way that ISO 45001 is, for example. However, Citation ISO Certification will be offering a certificate that demonstrates compliance with its principles.  

For those organisations who currently hold ISO 45001 certification, ISO 45003 will help them to maintain their occupational health & safety management system and meet ISO 45001’s requirements. 

ISO 45003 can also be incorporated into other ISO Standards. 

 

ISO 45003 products offered by us

Citation ISO Certification will be offering its own certificate to ISO 45003 that organisations can work towards. However, ISO 45003 is also well suited to being incorporated within other ISO Standards, including the following:

 

ISO 45001 / ISO 45003

Pair your processes for psychosocial health and well-being in the workplace with the international Standard for occupational health & safety for a comprehensive management system that considers all workplace risks to health. 

 

ISO 9001 / ISO 45003

Pair the guidelines for worker mental health with the Standard for quality, which also places emphasis on staff well-being for stronger production and efficiency. 

 

ISO 9001 / ISO 45001 / ISO 45003

Create an integrated management system that combines mental health and well-being with frameworks supporting occupational health & safety and quality management. 

 

ISO 9001 / ISO 14001 / ISO 45001 / ISO 45003

Streamline your processes and build an integrated framework that incorporates quality, environmental management, occupational health & safety and workplace mental health and well-being into one smart system. 

The benefits of ISO 45003

Implementing the practical processes outlined in ISO 45003 can improve your working environment, which can benefit your organisation in the following ways: 

Here are the top benefits of using the ISO 45003 framework:

  1. Improved organisational resilience: with better risk management and a strong support network, workplaces will be able to adapt to potentially stressful situations or changes while maintaining the mental health of workers.

  2. Improved awareness: with improved monitoring and training, employees can gain a better understanding of their own well-being while managers can learn how to identify workers who may be at risk of mental ill health.

  3. Enhanced productivity: stress and other mental hazards can impair the productivity of workers. With better well-being, workers can increase their efficiency.

  4. Improved diversity, recruitment and retention: By having processes in place to support and protect workers, organisations can retain a diverse workforce and make their workplace a more attractive place for potential recruits.

  5. Legal compliance: It is a legal requirement for employers to protect workers and have risk assessments in place to protect their wellbeing. These guidelines help to ensure this requirement is met.

  6. Reduced absenteeism: Mental ill health can lead to workers needing time off to recover. With processes in place to protect workers from psychosocial hazards, you can help to reduce absenteeism and the time needed for staff to regain their mental fitness.

  7. Better communication: the Standard provides a framework for increased communication between workers and management, helping to remove barriers and encouraging employees to work together to reduce psychosocial risks.

  8. Stronger and safer policies for remote working and out-of-hours work: the Standard takes these aspects of modern-day work into consideration so that employers can develop processes that protect workers who don’t work in the organisation’s buildings or during usual working hours.

  9. Greater confidentiality: by establishing a confidentiality process, the Standard helps to protect workers from further psychosocial harm and maintains compliance to laws and regulations.

How much does ISO 45003 cost?


Prices will vary based on the size and complexity of your business.

To receive your personalised quote, simply fill in your details on the calculator below.

Complete the calculator to receive your instant quote

Prefer to talk face-to-face?

If you’d prefer a no-obligation video conference call, please call 0333 344 3646

 

ISO Fee Calculator

  • 1
  • 2
  • 3

Step 1 - Select your ISO product

Select one ISO or merge multiple to streamline management, save time and increase efficiency

Browse Specialist ISO products:
Browse Integrated Management System:
What is an integrated management system?
PLEASE SELECT A PRODUCT
Please select a product to continue
  • Product Selected
  • 2
  • 3

Step 2 - Company information

Sector: *
Select your sector
Number of offices/sites: *
Number of employees: *
0 51+
Selected:
PLEASE ENSURE ALL FIELDS ARE FILLED IN
Please fill out company information.
  • Product Selected
  • Company information
  • 3

Step 3 - Contact details

Thank you, just your contact details to finish

Please complete form to continue.

Mail Icon

Your Quote has been emailed to you

Don’t miss out on our biggest ever Black Friday!

Sign up before 29 November to get up to £1,600 off your ISO certification quote. Call us on 0330 127 4838 to find out more.

Not received your email yet? Quotes will typically arrive instantly, but please allow 5-10 minutes depending on your email client and remember to check your junk folders. Why not check out some of our other services while you wait…

See more services See our integrated systems

Prefer to speak directly with one of our Certificate Development Consultants? Please call us on 0333 344 3646

Please note that the fees quoted are based on one office, in one location, in the UK mainland.

The requirements of ISO 45003

As a new Standard, ISO 45003 follows the Annex SL format, which means its clauses can be categorised into the following key areas: 

  1. Context of the organisation: the internal and external factors that will influence the mental health and well-being of your workers.

  2. Leadership: the areas in which your organisation’s leaders need to be active to ensure that the guidelines are followed. ISO 45003 also places emphasis on worker participation.

  3. Planning: how you will adapt and react to changes and how you will identify, analyse and manage psychosocial risks.

  4. Support: how you will assign people, infrastructure and facilities to support your new processes.

  5. Operation: the processes that you will implement to meet legal obligations, support mental health and well-being and manage hazards.

  6. Performance evaluation: how you will monitor and evaluate your processes to ensure that they are working as they should.

  7. Improvement: how you will develop your processes to ensure they remain fit for purpose and that they continue to improve.

Frequently asked questions

What is ISO 45003?

Do you need to have ISO 45001 to gain ISO 45003?

Can I be certified in ISO 45003?

What are the benefits of ISO 45003 certification?

How can we help your Business?

Our process gets your business certified for success:

Expert

Our nationwide team of consultants and auditors has provided certifications to clients ranging from SMEs to blue chip organisations across a broad spectrum of verticals and industries.

Affordable

Our processes add value at every stage, without taking up unwarranted management time. We commit to providing you with the best possible value for money – including a price promise from the outset, along with the ability to stagger payments at no extra cost.

Simple

We remove the red tape and paperwork for you, making the process as smooth and uncomplicated as possible, and ensuring you get the framework that works for you.

How have businesses benefited from ISO certification?

Youtube logo YouTube logo

    The whole process from starting with a request for a quotation through to the re-certification audit was seamless, together with competitive costs and reasonable specification of amount of audit 'days'!
    Jane Jenkins, Human Resources & Administration Manager, UKN Group Limited

    We have always had a very positive experience with QMS and we do feel having the ISO has made a huge difference to our business's success!
    Angela Musson, Detectamet Limited

3 Steps to Certification

With our help, the certification process can take as little as 45 days to complete

Getting to grips with the gaps

We’ll spend some time with you carrying out a gap analysis to see how your current processes and procedures match up to the requirements of the ISO Standard. And we’ll collect details of the areas that already do so we can create your bespoke management system for you in our smart online hub, Atlas.

3 Step Certification

Learn More

Getting up to Standard

Now it’s time to make any changes. With handy reminders to help you keep on track of tasks and editable templates at your fingertips, you can make sure all the records you need are in place to achieve certification.

3 Step Certification

LEARN MORE

Getting ISO certification

An ISO auditor will check you’ve addressed any gaps correctly and that you’re following the documented processes. Once everything is in place, you’ll be recommended for certification. Your new certificate and certification marks will be ready to download from Atlas.

3 Step Certification

Learn More

Your all-in-one management system solution

Formerly known as QMS Connect, Atlas ISO delivers all the tools you need to achieve and maintain ISO compliance.

With simple navigation, real-time reporting and the ability to modify and update content on the go, Atlas keeps you in control. Accessible online via your computer, tablet or smartphone 24 hours a day, Atlas ISO helps you manage your ISO Management System in real-time.

Atlas helps engage your teams, so that you can capture data that will drive business decisions – increasing repeat business, reducing customer complaints and ultimately saving you both time and money.

FIND OUT MORE ABOUT ATLAS ISO

ISO 45003 Resources

    Guide to ISO certification

    Why you should choose QMS to assist your business with ISO certification

    Man working at office desk with tablet and coffee

    Download PDF

    Standard Overview: ISO 45003

    Overview of the IS0 45003 Standard

    Introduction to ISO 45003 – understand the benefits and processes

    Download PDF

    Checklist for ISO 45003 Implementation

    Understand what ISO 45003 requires from your business

    Human hand holding pen and checklist, selective focus

    Download PDF

    ISO 45003 Guidance Sheet

    Find out more about ISO 45003 and how it can be combined with other ISO certifications

    Meeting in office on wooden table

    Download PDF

Latest ISO 45003 news

At Citation ISO Certification we are constantly updating our approach and process to meet the latest changes in how ISO 45003 works.
  

    Are you getting workplace wellbeing right?

    The first Monday in February (which this year was 6 February) has been dubbed ‘National Sickie Day’. Statistically, it’s the day that more workers in the UK will call in sick than any other day.

    Read

    Thinking about mental health? You should be

    When you think about Health & Safety what springs to mind? It’s probably a safe working environment – handrails, hazard […]

    Read

    World Mental Health Day 2022

    Monday 10 October is World Mental Health Day and we’re looking at what you can do to support your team. […]

    Read

Cookies

QMS International use cookies to provide you with a better site experience, enable features and to help us understand how our website is being used.

By continuing, you consent to the use of cookies in accordance with our Cookie Policy

Allow All Cookies

Allow Strictly Necessary Cookies Only