Whilst the main focuses of the two Standards differ, the core objectives are similar. The following areas overlap to drive continuous improvement:
- Focus on quality – Consistency and quality embody the principal aims of ISO 9001 and ISO 27001.
- Preparing for implementation – Identifying relevant internal and external issues is a key part of your pathway to certification.
- Documented information – Across both Standards, showcasing competence and communicating this in the form of documented information is crucial to show awareness and understanding of the requirements of each Standard.
- Customer satisfaction – Outlined in the criteria of ISO 9001 and ISO 27001, organisations should meet or exceed the expectations of customers combined with the integrity and availability of customer information to protect security.